Air India flight accommodated three extra passengers on a Mumbai-Mangalore flight on May 5. While one was allowed to sit in the cockpit’s jump seat two others were accommodated on the foldable seats meant for the cabin crew. The area is actually restricted for passengers.

The incident came to light when the Directorate General of Civil Aviation (DGCA) noticed damages on the aircraft door.

The DGCA may take criminal action against Air India for breaking the safety norms. The violation could mean the Airline is not entitled for any compensation if anything untoward happens.

Apart from violating the safety norms, the airlines also has put the lives of passengers in danger by over loading the plane that could have led to weight imbalance.

Another allegation is on the issue of boarding passes. The computerized boarding pass will automatically stop once the flight is full; this means the passes were issued manually to accommodate the three extra passengers on board.